Frequently Asked Questions

Peel a patch and place it under your chin, clip the device onto the patch, and press the power button before bed. It works automatically while you sleep — no setup or fitting required.

Yes — Airova is designed for nightly use. Each patch is intended for single use, so apply a fresh one every night.

The patch sits under the chin. If you have a fuller beard, apply it to the cleanest available skin area for the best hold.

No — every bundle already includes a full patch supply matched to that plan. Refill packs are available separately if you want to continue afterward.

Airova is designed for ongoing nightly use. If you experience any discomfort, discontinue use and consult a healthcare provider.

No. Airova is a wellness device designed to help reduce snoring. It is not a medical device and is not intended to diagnose, treat, cure, or prevent sleep apnea or any other medical condition.

Airova uses a gentle, low-level electrical pulse designed for comfortable nightly use — most users describe it as a light tingling, not a shock.

If you have a pacemaker, another implanted electronic device, or any heart condition, please consult your doctor before using Airova.

If you are pregnant, please consult your healthcare provider before using Airova.

Discontinue use immediately and consult a healthcare provider if irritation or discomfort persists.

Check your spam or promotions folder first. If you still don't see updates, contact us and we'll confirm your order status directly.

If your order hasn't shipped yet, contact us right away and we'll do our best to cancel or adjust it.

This is sometimes a temporary authorization hold from your bank, not a duplicate charge. Contact us if it doesn't clear within a few days.

Contact us as soon as possible — we can usually update it if the order hasn't shipped yet.

Orders are processed within 1–2 business days and typically arrive within 10–15 business days after shipping.

Please check with neighbors and your local carrier first. If it's still missing after 48 hours, contact us and we'll help resolve it.

This is usually a temporary carrier delay and often resumes within a few days. Contact us if it stalls for longer than a week.